Case management includes the assessment
of the
needs of both the client and the family and links clients to needed
services,
resources, and opportunities.
When
necessary, the case manager arranges, coordinates, evaluates and
advocates
for a plan of services to meet each client’s and family’s multiple
needs.
Contacts
- For more info, call (619) 543-8089
- For Women – ask for Leonora Calsada,
LCSW, or Leslie Linn, MSW
- For
Children – ask for Maria Huerta, LCSW
- For Youth – ask for Maria Huerta, LCSW
Things You Should Know
- Your
case manager will talk with you
about your life and any problems you may
be having, and determine
your individual needs.
- Your
case manager will develop a
service plan with you to help you solve your
problems and meet your
needs.
- Case
management services are free
and confidential.
- The
goal of case management is to
help you stabilize your situation, and learn
to handle your problems
on your own.
- Your
case manager will contact you
on a regular basis. He or she will review
your service plan several
times a year and will make sure you receive the
services you need.
- Your case manager will treat you with respect and consideration.
Top
Ten List of
What Case Managers Do
- Help you apply for medical and pharmacy benefits
- Help you find support for mental health or substance abuse
- Help you get transportation to appointments
- Help you get emergency food assistance
- Help you apply for financial assistance
- Help you locate housing assistance
- Help you get legal help
- Help you with emergency problems
- If he or she cannot help you, he or she will find someone or someplace who can
- Help You!
How
do I contact
my Case Manager?
Always make sure you have your case manager’s phone number so that you may call him or her when you need help. If you call and he or she is not in, leave a message or ask for your case manager to be paged. If he or she is on vacation or off for the day, please ask to talk with the case manager covering for your assigned case manager.
What
if I’m
having a personal crisis?
If
you are having a personal crisis and you
cannot reach your case
manager (especially on evenings or
weekends), call the:
Access
and Crisis Line at
1-800-479-3339 or dial 911 (This services is available 24 hours daily).
